1. Information We Collect
We may collect the following types of personal information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
Order & Service Information
- Details about jewelry purchases
- Workshop registrations and preferences
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
Cookies
We may use cookies to improve your browsing experience and understand how users interact with our website.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage workshop bookings and communication
- Contact you regarding your orders or bookings
- Provide customer support
- Improve our website and services
- Send updates or promotional emails (only if you opt-in)
3. Payments
We process payments securely through Paymob. We do not store or have access to your full payment card details. Payment information is handled directly by Paymob in accordance with their security standards and privacy policies.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
- Payment processors (Paymob)
- Shipping and delivery providers
- Service providers that help us operate our website
We may also disclose information if required by law.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no online platform can guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders and workshop services
- Comply with legal and accounting obligations
- Resolve disputes
8. Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
FforFarah Contemporary Jewelry
Address: 28, Street 232, Maadi, Cairo, Egypt
Website: www.fforfarah.com
Email: info@fforfarah.com
Phone: +201024827375